Privacy Policy
1. Introduction
Welcome to TamaamVisa.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, in accordance with the laws and regulations of the United Arab Emirates (UAE).
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Passport details
Nationality
Date of birth
Contact information (email, phone, address)
Emirates ID or UAE residency details
Employment information (if required for visa application)
Bank Statements (if required for visa application)
Payment information (for subscription or service fees)
b. Usage Data
IP address
Browser type and device information
Pages visited and actions taken on our website
Appointment tracker usage data
c. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze website usage.
3. How We Use Your Information
We use your information to:
Process and manage your documentation for visa applications
Provide access to our visa appointment tracker and related features
Communicate with you about your application status or inquiries
Improve our website, services, and customer support
Comply with legal requirements and protect our rights
4. Sharing Your Information
We may share your information with:
Government authorities, embassies, or consulates as required for visa processing
Third-party service providers (such as payment processors or IT support) who assist us in delivering our services
Law enforcement or regulators when required by law
We do not sell your personal information to third parties.
5. Data Security
In compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and as per applicable UAE data protection laws, we implement industry-standard security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet can be guaranteed 100% secure.
6. Data Retention
We retain your personal information only as long as necessary for the purposes stated in this policy or as required by UAE law.
7. Your Rights
As per applicable UAE laws, you may have rights to:
Access or update your personal information
Request deletion of your data, subject to legal or regulatory requirements
Object to or restrict certain processing activities
To exercise your rights, or for any privacy-related questions or concerns, you may contact our Data Privacy Officer using the contact details below.
8. Children’s Privacy
Our services are not intended for children under the age of 18 for independent use. However, we may collect and process personal information of children if required for documentation and use this data solely for the purpose of completing the required visa application, such as when a parent, legal guardian, or authorized representative submits a visa application on behalf of a child, in compliance with applicable UAE laws and regulations.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to remain compliant with UAE laws and regulations. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights as provided under UAE law, please contact our Data Privacy Officer at:
**Data Privacy Officer
TamaamVisa.com**
Email: visa@tamaamvisa.com
Attn: Data Privacy Officer
Address: Dubai, United Arab Emirates
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